Guests are talking about Wyndham Garden Chinatown!

4/29/25 morning 9am, I had bathroom emergency and couldn’t access the bathroom. I very respectfully with a please and soft tone asked the front desk(chubby black hair fair skin with suit on), for the key to the bathroom and he told me there is no such thing as a key to the bathroom, that I can go to the park for it. I was obviously fretting and said it’s emergency and try to state if I can buy something, and he cut in and said, he am very busy and he can’t help me and ignored me. I won’t rate a low rating because of one bad egg out of huge batch but what can I do? It doesn’t matter if he knows me or not, even though my friends and I take turns coming here regularly. I am not sloppy and don’t look dirty at all and dressed appropriately with manners, I didn’t deserve to be treated that way. There is nothing open at this hour for a restroom. Clients feel bad and say “aww” as I embarrassingly and desperately walked out the door to find relief. I don’t need a response, but I just had to let to it that he is the first person in this hotel to lie about no bathroom availability, especially for a lady who is in desperate need of relief. I hope he gets his talk.

Really nice place, great location, friendly staff, but there are a few points of attention regarding the mattress hardness, waiting time at the breakfast buffet, and noise from the frosted glass partition in the bathroom of the hotel room, which allowed sounds to pass through clearly. (Thomas, Danmark)

Needs better windows, can hear sirens from the 6th floor. In a zoom meeting and had food delivered. Guest services refused to allow the dasher to deliver my food and refused to send someone up with it. I spent too little money on this stay apparently.

Great value near Chinatown. Easy public transportation access. Clean w/ all the desired amenities.