Guests are talking about Wyndham Garden Chinatown!

My son and I thoroughly enjoyed our stay at Wyndham Garden. It is a no fuss hotel with small but cute basic room with a fantastic view of the city. Though a tad threadbare on some of the furnishings it was clean, felt very safe and secure, and was exactly what we needed for a short jaunt in the city.

This hotel is in a cool area and near to subway station. The bed is comfy and the room a fair size.. however.. the staff need to improve.. a lot! On arrival the reception lady ( Tiffany) who had some good reviews here was totally overwhelmed and disorganized, after waiting post 3pm, the initial room issued was incorrect and she had to reverse the initial deposit and charge card again for deposit.. seemed like odd process.. but finally we got a room. Told that room cleaning service is on request only.. we booked the service daily and two days in a row no service received.. complained and excuse was house keeping lady didn’t speak English! She can’t read the service card!! But we booked at recep.. so that didn’t fly .. All in all ok stay and check out better but staff not great for a 4 star..

First time here and I’ll be back againThe place looks amazing inside and outThe rooms were nice and clean, the beds felt comfortable. I stayed in the 12th floor and had a great view of China town and the area around the hotelAlso it was in an area with amazing walking distance to multiple great restaurants and stores and all for an affordable priceThe soaps were very cute it brought a smile to my face see itThe only few things I do wish was better would be the stand in shower because all though it looks cute with just a glass wall with the current shower head it had, water would get all over the place outside the stand in shower and make it a hassle to have to clean it up with towelsThe second thing is, and perhaps it was just the room I was staying in but, the a/c did not cool down unless the window was open regardless on how low the temp was setAlso no microwave in the rooms, so don’t plan on bringing food back for laterBut other than that guest services was amazing at helping me with an questions and the stay was very nice for 3 days and 4 night

friendly customer service. nice location. both China town and little Italy walking distance. Other interesting area also not far from the hotel I wish the bar stay open late, and parking is little cheaper than the current price