Guests are talking about Wyndham Garden Chinatown!

Staff, location, views, & comfort level was amazing

Tolle Lage Großes Zimmer An der Rezeption war das Personal immer mit telefonieren beschäftigt. Zimmer waren sauber. Bar im Obergeschoss war ein Traum (der Ausblick). Frühstücken konnte man hier nicht, wurde nicht angeboten. Nachts konnte man im Hotel weder essen noch trinken kaufen.

Beste lage Hatten auch mit der Größe des Zimmers Glück 🍀. Das Personal an der Rezeption ist leider immer gestresst, weil permanent das Telefon 📞 geht. Leider nachts keine Möglichkeit, im Hotel was zu kaufen. Frühstück im Hotel war nicht möglich. Die Bar im oberen Geschoss was ein Traum, toller Ausblick aber auch heftige Preise, wie aber in New York üblich.

We checked into the Wyndham Garden Chinatown around 3 am on the Friday of Memorial Day Weekend. We actually came from the La Quinta Inn, Queens, and the rooms there were disgusting, but the final straw was finding a used condom under our mattress. I spoke with Adam at Wyndham Garden Chinatown, and they were the first hotel to have availability immediately, with only one room left, and he promised to hold the room for us until we were able to get to the hotel. He offered to let us view the room itself to ensure it was clean, and apologized that only twin beds were left. He also informed us that they had already turned on the AC and double checked the cleanliness for us so we could go straight to bed. While we did not view the room before booking (as his assistant was unable to come down and show us), we told him that was okay, because the lobby itself was so clean and welcoming that we trusted the room would be, too. The room was small, but wonderful! We had an incredibly view of Chinatown and the NYC skyline, and the twin beds were perfect. The shower was large and open, which meant water got everywhere, but just keep your clothes off the floor and it's fine. Adam also called our room once we entered to make sure it was amenable. The next morning, I realized that I had lost my wallet. I asked Tiffany at the front desk if she had seen it anywhere, and while they had not, she opened a note/alert for me in case anyone else found it. Later, I discovered it was in the Lyft we had taken at 2:30 am from the terrible hotel to this one. I contacted the Lyft driver, and he coordinated with me, and I coordinated with Tiffany, and he was able to drop my wallet off at the front desk with her, and she called to let me know it was there and the steps to take to identify it when I returned to the lobby. This hotel is in a GREAT location and allows you to start your day meandering through Chinatown, getting delicious, cheap pastries, authentic dumplings and zongzi, and even a bouquet of flowers that's still drying out beautifully on my kitchen table. It's easy to hop on a bus nearby Bowery, or walk through Little Italy to the subway. The hotel is definitely pricier than we originally budgeted for travel, but life happens, and in the future, it's definitely worth the price. The hotel staff are incredibly hospitable, going above and beyond to not only accommodate but outright help and assist us when we were in a less than ideal situation. Adam immediately understood why we did not want to sleep in the original hotel we booked and worked hard to make sure we felt clean, comfortable, and, honestly, safe, and Tiffany was more than helpful with me getting my wallet back when, by all rights, another person might have been annoyed or put out with me. If you're on the fence, book this hotel :)