Guests are talking about Wyndham Garden Chinatown!

I called Wyndham at the last minute and spoke to Adam. He was extremely helpful . He put a room on hold for me & actually followed through with his word . I got There & everything was smooth sailing . I really appreciated that ! Yayyyy Adam for keeping his word

This is my second visit staying here. Woke up to no hot water. While its freezing & down pouring out. I called shawn - service manager & he said the whole hotel has no hot water. Oddly enough in the summer I tried to book in July and they had no AC for about a week or two. I shouldve took that sign, then. Checked out & Tiffany said to call Expedia for them to do anything. Expedia called Shawn for confirmation as to my statement and told the agent he has no record of us speaking. I had called the desk back & Tiffany told me to call Expedia and have them give them her name. Although they only gave me 20% of my funds back (which im still very unhappy about) Tiffany handled me from check in to check out. My pillow cases had make up on there & I dont wear make up AT ALL. There were I want to say old blood stains on another one which I thought was very odd. Housekeeping just isnt up to par. 2 out of 4 pillows were dirty. Mold in my bathroom. I know theres always a possibility for that but, unacceptable. The shower head is like one ive never seen before. Very unhealthy to consume. As a guest. Disappointing because the views from the 8th floor and up are legit breath taking. I travelled all the way from..

I love the services. Mila she is the best she make sure our team get as comfortable as is could be. We are definitely are coming back. Mila specifically was so sweet kind make me personally come back here agai

This place was awesome and the location is close to what we were looking for!!!The best part of our stay was the service Tiffany provided, she is a true gem!!! New York is one of our favorite places to visit and Tiffany found a way to make it better!!